Computer Support Specialist Technology

Program Description:

The Computer Support Specialist Technology program will provide students with the required skills and expertise to be employable as computer and IT support specialists to interface with IT hardware, communications, and mobile technology resources.  The program prepares individuals to install, maintain, service, and diagnose operational problems in PC hardware or mobile IT systems arising from software, mechanical, or electrical malfunctions.  In addition to PC and mobile support, further emphasis is placed on support of computer networks, server maintenance, and cloud technologies.  Courses in the Computer Support Specialist Technology program describe the skills, equipment, software, and hardware tools to properly support the information technology industry.  This program will also emphasize oral and written communication skills and professional skills necessary for IT Support Specialists.

Career Certificate

• CST 1123 - Basic IT Hardware 3 SH
• CST 1213 - Networking I 3 SH
• CST 1333 - Operating Systems 3 SH
• CST 1713 - Server Administration I 3 SH
• CST 1813 - Server Administration II 3 SH
• CST 1913 - Mobile Device Support I 3 SH
• CST 2113 - IT Servicing Lab I 3 SH
• CST 2123 - IT Servicing Lab II 3 SH
• CST 2223 - Networking II 3 SH
• CST 2413 - Cloud Computing I 3 SH

Technical Certificate

• CST 1613 - Security Fundamentals 3 SH
• CST 1923 - Mobile Device Support II 3 SH
• CST 2423 - Cloud Computing II 3 SH
• Approved Technical Electives 6 SH*

Associate of Applied Science

• ENG 1033 - Technical English 3 SH OR  ENG 1113 - English Composition I  / ENG 1114 - English Composition I  3-4 SH
• SPT 1113 - Public Speaking I 3 SH OR  SPT 2173 - Interpersonal Communication  3 SH
• Social/Behavioral Science Elective 3 SH
• Humanities/Fine Arts Elective 3 SH
• Mathematics/Science Elective 3-4 SH 

• ( MAT 1033 - Technical Mathematics  OR  MAT 1313 - College Algebra  / MAT 1314 - College Algebra  or higher OR any Laboratory Science)

**Completion Award: Associate of Applied Science in Electronics and Related Engineering Technology - Computer Support Specialist Technology 60-62 SH

**Additional Graduation Requirements:

• Orientation - Any student (first-time, transfer, and part-time) who begins at Hinds Fall 2007 and later will be required to take Orientation (LLS 1312 /RST 1312 ) to graduate from the College. Exception: Orientation credit (1-3 hrs) transferred to Hinds from another college will satisfy our orientation requirement.
• Assessment - An Assessment Prep review course(s) and Skills Assessment exam(s) are required to graduate from this program.